A study conducted in April 2021 revealed that the majority of Canadian online shoppers considered cost of shipping when choosing a retailer to purchase from, at 80 percent of respondents. Additionally, 61 percent of the Canadian online shoppers surveyed reported free returns as a must-have.
Difference-makers for online shoppers when deciding on a retailer in Canada in 2021
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Other statistics that may interest you E-commerce in Canada
Overview
6
- Premium Statistic Retail e-commerce revenue in Canada 2017-2028
- Premium Statistic Retail e-commerce sales value in Canada 2021-2027
- Basic Statistic Monthly retail e-commerce sales value in Canada 2017-2023
- Premium Statistic M-commerce share of total e-commerce in Canada 2022-2026
- Premium Statistic Number of users of e-commerce in Canada 2020-2029
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Segments
8
- Premium Statistic Chain retail e-commerce sales in Canada 2022-2027, by business model
- Premium Statistic Main online shopping segments in Canada 2022, by market share
- Premium Statistic Most popular categories for online purchases in Canada 2024
- Premium Statistic Intended e-commerce spend share in Canada 2022, by category
- Premium Statistic Fashion as share of total e-retail sales in Canada 2017-2028
- Premium Statistic Electronics as share of total e-retail sales in Canada 2017-2025
- Premium Statistic Furniture as share of total e-retail sales in Canada 2017-2025
- Premium Statistic Toys, hobby & DIY as share of total e-retail sales in Canada 2017-2025
E-retailers
8
- Premium Statistic Top ten online stores in Canada in 2022
- Premium Statistic Sales of selected e-commerce banners in Canada 2022-2027
- Basic Statistic Electronics & media: top 5 online stores in Canada in 2021, by net sales
- Basic Statistic Furniture & appliances: top 5 online stores in Canada in 2022, by net sales
- Premium Statistic Top grocery online stores in Canada 2022
- Basic Statistic Leading online fashion stores in Canada in 2023, by net sales
- Basic Statistic Toys & baby: top 3 online stores in Canada in 2021, by net sales
- Basic Statistic Sports & outdoor: top 3 online stores in Canada in 2021, by net sales
Consumption
8
- Premium Statistic Attitudes towards online shopping in Canada 2024
- Premium Statistic Share of online shoppers in Canada 2021, by gender
- Premium Statistic Share of Canadian online shoppers 2021, by age group
- Premium Statistic Leading online shopping devices in Canada 2022
- Premium Statistic Canadian online shoppers' purchase frequency 2021
- Premium Statistic Leading reasons for online shopping in Canada 2022
- Premium Statistic Leading reasons for Canadians to shop online at local businesses 2022
- Premium Statistic Canadian buyer preference for product discovery via social media 2021, by generation
E-services
5
- Premium Statistic Event ticket online bookings by brand in Canada 2024
- Premium Statistic Event ticket bookings by event in Canada 2024
- Premium Statistic Most purchased professional education & learning services in Canada 2022
- Premium Statistic Online dating usage by brand in Canada 2024
- Premium Statistic Service online bookings in Canada 2024
Further related statistics
10
- Leading online retailers in Southeast Asia 2020, by monthly visits
- Use of smartphones by shoppers in retail stores in Italy in 2015
- Unique visitors to most popular online retailers in India 2014
- Consumer electronics: Online purchasing in Great Britain 2020, by demographic
- Travel arrangements: Online purchasing in Great Britain 2019, by demographic
- India: leading e-commerce categories 2013, by sales
- Computer software: Online purchasing in Great Britain 2020, by age group
- Channels consumers use for their main grocery shop in the United Kingdom (UK) 2013
- Furniture shopping: Consumers' delivery preferences in the United Kingdom (UK) 2013
- Where consumers shop for clothing and footwear in the United Kingdom (UK) 2013
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Statistics
- Leading online retailers in Southeast Asia 2020, by monthly visits
- Use of smartphones by shoppers in retail stores in Italy in 2015
- Unique visitors to most popular online retailers in India 2014
- Consumer electronics: Online purchasing in Great Britain 2020, by demographic
- Travel arrangements: Online purchasing in Great Britain 2019, by demographic
- India: leading e-commerce categories 2013, by sales
- Computer software: Online purchasing in Great Britain 2020, by age group
- Channels consumers use for their main grocery shop in the United Kingdom (UK) 2013
- Furniture shopping: Consumers' delivery preferences in the United Kingdom (UK) 2013
- Where consumers shop for clothing and footwear in the United Kingdom (UK) 2013
Canada Post. (April 30, 2021). Difference-makers for online shoppers when deciding on a retailer in Canada in 2021 [Graph]. In Statista. Retrieved June 11, 2024, from https://www.statista.com/statistics/1312082/canada-online-shopper-deciding-factors-retailer/
Canada Post. "Difference-makers for online shoppers when deciding on a retailer in Canada in 2021." Chart. April 30, 2021. Statista. Accessed June 11, 2024. https://www.statista.com/statistics/1312082/canada-online-shopper-deciding-factors-retailer/
Canada Post. (2021). Difference-makers for online shoppers when deciding on a retailer in Canada in 2021. Statista. Statista Inc.. Accessed: June 11, 2024. https://www.statista.com/statistics/1312082/canada-online-shopper-deciding-factors-retailer/
Canada Post. "Difference-makers for Online Shoppers When Deciding on a Retailer in Canada in 2021." Statista, Statista Inc., 30 Apr 2021, https://www.statista.com/statistics/1312082/canada-online-shopper-deciding-factors-retailer/
Canada Post, Difference-makers for online shoppers when deciding on a retailer in Canada in 2021 Statista, https://www.statista.com/statistics/1312082/canada-online-shopper-deciding-factors-retailer/ (last visited June 11, 2024)
Difference-makers for online shoppers when deciding on a retailer in Canada in 2021 [Graph], Canada Post, April 30, 2021. [Online]. Available: https://www.statista.com/statistics/1312082/canada-online-shopper-deciding-factors-retailer/